IN THESE UNPRECEDENTED TIMES: A CRITICAL INCIDENTS TECHNIQUE EXAMINATION OF STUDENT PERCEPTIONS’ OF SATISFYING AND DISSATISFYING LEARNING EXPERIENCES-Reference-Cited by-同舟云学术

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IN THESE UNPRECEDENTED TIMES: A CRITICAL INCIDENTS TECHNIQUE EXAMINATION OF STUDENT PERCEPTIONS’ OF SATISFYING AND DISSATISFYING LEARNING EXPERIENCES

Published:2021-07-03 Issue:3 Volume:31 Page:209-225
ISSN:1052-8008
Container-title:Marketing Education Review
language:en
Short-container-title:Marketing Education Review

Author:

Swanson Scott R.¹,Davis J. Charlene²,Gonzalez-Fuentes Mario³^ORCID,Robertson Kim R.³

Affiliation:

1. Marketing, Management and Marketing Department, University of Wisconsin-Eau Claire, Eau Claire, WI, USA

2. Marketing, Trinity University, Department of Business Administration, Trinity University, San Antonio, TX, USA

3. Marketing, Department of Business Administration, Trinity University, San Antonio, TX, USA

Publisher

Informa UK Limited

Subject

Education

Link

https://www.tandfonline.com/doi/pdf/10.1080/10528008.2021.1952082

Reference61 articles.

1. Modeling Business Student Satisfaction: Utilitarian Value and Hedonic Value as Drivers of Satisfaction

2. The Service Encounter: Diagnosing Favorable and Unfavorable Incidents

3. Higher Education in America

4. Engaging the Student as a Customer: A Relationship Marketing Approach

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1. Online teaching dexterity-implications for post-pandemic higher education online teaching competencies;Innovations in Education and Teaching International;2023-12-26

2. WHAT MATTERS TO STUDENTS? A SCARF-BASED MODEL OF EDUCATIONAL SERVICE RECOVERY;Marketing Education Review;2023-07-31

3. UAE university students’ experiences of virtual classroom learning during Covid 19;Smart Learning Environments;2023-01-12

4. STUDENT ACCESS TO VIRTUAL LEARNING DURING THE COVID-19PANDEMIC;International Journal on Innovations in Online Education;2023

5. Shifting online during COVID-19: A systematic review of teaching and learning strategies and their outcomes;International Journal of Educational Technology in Higher Education;2022-11-09

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