Customer loyalty to Islamic banks: Evidence from Indonesia

Author:

Fianto Bayu Arie1ORCID,Gan Christopher2,Widiastuti Tika1,Sukmana Raditya1

Affiliation:

1. Department of Islamic Economics, Faculty of Economics and Business, Universitas Airlangga, Surabaya, Indonesia

2. Department of Financial and Business System, Faculty of Agribusiness and Commerce, Lincoln University, PO Box 84, Lincoln 7647, New Zealand

Funder

The Ministry of Education and Culture of the Republic of Indonesia

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Cited by 12 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. The moderating role of high- and low-involvement product types on customer loyalty and satisfaction in banking: an Australian perspective;International Journal of Bank Marketing;2023-11-14

2. Marketing in Indonesia Islamic Banking and Finance;Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022);2023-09-29

3. The influence of Umrah service operation on customer value, trust, and commitment;Innovative Marketing;2023-08-07

4. Interactive marketing and relationship quality in Islamic banking: A Parepare case study;Asian Journal of Islamic Management (AJIM);2023-06-23

5. Intention to adopt Islamic finance through the mediation of attitudes towards Islamic finance;Journal of Islamic Accounting and Business Research;2023-05-15

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