The mediating effect of service quality on the relationship between logistics resources and sustainable competitive advantage in Iraqi Kurdistan hotels

Author:

Abdul-Aziz Ahmad Mohammed12ORCID,Jais Juraifa1ORCID

Affiliation:

1. Department of Business & Management, College of Graduate Studies, Universiti Tenaga Nasional (UNITEN), Malaysia

2. Business Administration Techniques Department, Technical Administrative College, Erbil Polytechnic University, Iraq

Publisher

Informa UK Limited

Reference93 articles.

1. Information technology capability, adoption, logistics service quality and the performance of third party logistics providers;Ahimbisibwe A.;International Journal of Operations and Logistics Management,,2016

2. THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT DIMENSIONS ON SERVICE QUALITY

3. Hotel Service Quality: The Impact of Service Quality on Customer Satisfaction in Hospitality

4. Impact of hotel service quality on attracting tourist and achieving their loyalty: A case study of hotel industry in Kurdistan Region;Al-Jaf W.;The Arab Journal of Management,,2020

5. The impact of human resource management practices on achieving the competitive advantage of organizations;Ameen R.;World Economics and Finance Bulletin,,2022

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