Alternate Measurement Approaches to Recreational Customer Satisfaction: Satisfaction-Only Versus Gap Scores-Reference-Cited by-同舟云学术

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Alternate Measurement Approaches to Recreational Customer Satisfaction: Satisfaction-Only Versus Gap Scores

Published:2003-10 Issue:4 Volume:25 Page:363-380
ISSN:0149-0400
Container-title:Leisure Sciences
language:en
Short-container-title:Leisure Sciences

Author:

Burns Robert C.,Graefe Alan R.,Absher James D.

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management,Sociology and Political Science,Environmental Science (miscellaneous)

Link

http://www.tandfonline.com/doi/pdf/10.1080/714044496

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