Building customer engagement in mobile commerce through need fulfillment: an approach of self-determination theory-Reference-Cited by-同舟云学术

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Building customer engagement in mobile commerce through need fulfillment: an approach of self-determination theory

Published:2022-12-06 Issue: Volume: Page:1-20
ISSN:0965-254X
Container-title:Journal of Strategic Marketing
language:en
Short-container-title:Journal of Strategic Marketing

Author:

Japutra Arnold¹²,Higueras-Castillo Elena³,Liebana-Cabanillas Francisco³^ORCID

Affiliation:

1. Department of Marketing, Business School, University of Western Australia, Perth, Australia

2. Department of Management, Faculty of Business and Economics, Universitas Indonesia, Depok, Indonesia

3. Marketing and Market Research Department, University of Granada, Granada, Spain

Publisher

Informa UK Limited

Subject

Marketing,Strategy and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/0965254X.2022.2152476

Reference88 articles.

1. Self-Determination Theory

2. Understanding the role of perceived satisfaction with autonomy, competence, and relatedness in the CSR context

3. The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions

4. Effects of experiential motivation and customer engagement on customer value creation: Analysis of psychological process in the experience-based retail environment

5. Service research: past, present and future research agenda

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1. Combating lookalike product through adapting advertising appeals to consumer value: Strategic implications to brand imitation management;International Journal of Consumer Studies;2024-07

2. The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy;Journal of Retailing and Consumer Services;2024-05

3. Customer engagement with digitalized interactive platforms in retailing;Journal of Business Research;2023-09

4. How do consumers interact with social media influencers in extraordinary times?;Journal of Research in Interactive Marketing;2023-07-26

5. Exploring hidden topics on hotel Facebook fan pages before and during the COVID-19 crisis;Review of Business Management;2023

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