The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy-Reference-Cited by-同舟云学术

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The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy

Published:2024-05 Issue: Volume:78 Page:103762
ISSN:0969-6989
Container-title:Journal of Retailing and Consumer Services
language:en
Short-container-title:Journal of Retailing and Consumer Services

Author:

Flacandji Michaël^ORCID,Vlad Mariana,Lunardo Renaud^ORCID

Funder

University of Bordeaux

Publisher

Elsevier BV

Reference97 articles.

1. The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions;Alnawas;J. Retailing Consum. Serv.,2016

2. Consumer choice and autonomy in the age of artificial intelligence and big data;André;Customer Needs Solut.,2018

3. Branded app usability: Conceptualization, measurement, and prediction of consumer loyalty;Baek;J. Advert.,2018

4. On the evaluation of structural equation models;Bagozzi;J. Acad. Market. Sci.,1988

5. Customer experience: fundamental premises and implications for research;Becker;J. Acad. Market. Sci.,2020

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Psychological need profiles during online shopping: exploring associations with word-of-mouth and loyalty;Asia Pacific Journal of Marketing and Logistics;2024-07-16

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