Awareness and Users’ Opinion regarding Need of Virtual Reference Service in Chandigarh Region Innovation and Knowledge Cluster Institutions (CRIKC) in India: A Study
Author:
Affiliation:
1. Central Library, Amity University Punjab, Punjab, India
2. Department of Library and Information Science, Panjab University, Chandigarh, India
Publisher
Informa UK Limited
Subject
Library and Information Sciences
Link
https://www.tandfonline.com/doi/pdf/10.1080/10875301.2022.2119628
Reference14 articles.
1. Proactive Chat in a Discovery Service: What Users are Asking
2. Usage and User Analysis of a Real-Time Digital Reference Service
3. Connaway, L. S. & Radford, M. L. (2011). Seeking synchronicity: Revelations and recommendations for virtual reference communication. https://files.eric.ed.gov/fulltext/ED522679.pdf.
4. Adding a Feature: Can a Pop-Up Chat Box Enhance Virtual Reference Services?
5. Outsourcing Digital Reference: The User Perspective
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1. Librarians’ Perceptions toward Virtual Reference Services in Pakistani University Libraries;Internet Reference Services Quarterly;2023-10-26
2. Visualizing Synchronous Virtual Reference Service in Chandigarh Region Innovation and Knowledge Cluster (CRIKC) Institutions in India: Librarians’ Perception;Journal of Library & Information Services in Distance Learning;2023-08-14
3. Evaluating the Virtual Reference Services in a University Library;Internet Reference Services Quarterly;2023-05-08
4. Impact of restructuring resources and services and their utilization in IIT Roorkee library, India;Library Management;2023-04-03
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