Student satisfaction: the role of expectations in mitigating the pain of paying fees-Reference-Cited by-同舟云学术

Student satisfaction: the role of expectations in mitigating the pain of paying fees

Published:2021-10-10 Issue: Volume: Page:1-23
ISSN:0884-1241
Container-title:Journal of Marketing for Higher Education
language:en
Short-container-title:Journal of Marketing for Higher Education

Author:

Khan Jashim¹,Hemsley-Brown Jane²

Affiliation:

1. Surrey International Institute, University of Surrey, Dalian, P. R. China

2. Department of Marketing and Retail Management, University of Surrey, Guildford, UK

Publisher

Informa UK Limited

Subject

Marketing,Education

Link

https://www.tandfonline.com/doi/pdf/10.1080/08841241.2021.1973646

Reference91 articles.

1. Conceptual Model of Student Satisfaction in Higher Education

2. Understanding and evaluating teaching effectiveness in the UK higher education sector using experimental design

3. Banwait, K. (2021). The student as customer: A study of the intensified marketisation of higher education in England (Doctoral dissertation, University of Derby).

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