Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry

Author:

Koo Bonhak12,Yu Jongsik1,Chua Bee-Lia3,Lee Sanghyeop4,Han Heesup1ORCID

Affiliation:

1. College of Hospitality and Tourism Management, Sejong University, Seoul, South Korea

2. School of Hospitality and Tourism Management, Spears School of Business, 365 Human Sciences, Oklahoma State University, Stillwater, OK, USA

3. Department of Food Service and Management, Faculty of Food Science and Technology, Universiti Putra Malaysia, Serdang, Malaysia

4. Major in Tourism Management, College of Business Administration, Keimyung University, Daegu, South Korea

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management

Reference107 articles.

1. Ahn, Y. K. (2012). Effect of hotel organizational culture on innovative behavior: The mediating role of motivation (Master’s thesis). Sejong university, Seoul, South Korea. Retrieved from http://www.riss.kr.eproxy.sejong.ac.kr/link?id=T12858541

2. The Effects of Image Congruence on Customers’ Brand Loyalty in the Upper Middle-Class Hotel Industry

3. Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment

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