A Study of the Influence of Cultural Distance on the Retention of Multinational Exhibitors
Author:
Affiliation:
1. College of Tourism and Service Management, Nankai University, Tianjin, PR China
Funder
theHumanities and Social Science Fund of Ministry of Education of China
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2022.2100031
Reference59 articles.
1. Is Customer Retention Beneficial for Customers: A Conceptual Background
2. “I just like this e-Retailer”: Understanding online consumers repurchase intention from relationship quality perspective
3. How procedural, financial and relational switching costs affect customer satisfaction, repurchase intentions, and repurchase behavior: A meta-analysis
4. Exploring the Mediated and Moderated Effects of Operator Service Quality on Customer Retention: Evidence from Taiwan’s Mobile Market
5. Revisiting the Multicultural Experience–Creativity Link
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