Experience and Service Quality on Perceived Value and Behavioral Intention: Moderating Effect of Perceived Risk and Fee-Reference-Cited by-同舟云学术

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Experience and Service Quality on Perceived Value and Behavioral Intention: Moderating Effect of Perceived Risk and Fee

Published:2020-10-21 Issue:6 Volume:22 Page:711-737
ISSN:1528-008X
Container-title:Journal of Quality Assurance in Hospitality & Tourism
language:en
Short-container-title:Journal of Quality Assurance in Hospitality & Tourism

Author:

Habibi Alireza¹,Rasoolimanesh S. Mostafa²^ORCID

Affiliation:

1. Faculty of Social and Behavioral Sciences/ Department of International Business Management, Ahlul Bayt International University, Tehran, Iran

2. Centre for Research and Innovation in Tourism (Crit), School of Hospitality, Tourism and Events, Taylor’s University, Subang Jaya, Malaysia

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2020.1837050

Reference102 articles.

1. Country perspective on medical tourism: the Malaysian experience

2. Ahmed, Z. (1991). The influence of the components of a state’s tourist image on product. Tourism Management, 12(4), 331–340. https://doi.org/10.1016/0261-5177(91)

3. Measuring service quality in the hotel industry: A study in a business hotel in Turkey

4. An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research

5. Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior

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