How Should My Chatbot Interact? A Survey on Social Characteristics in Human–Chatbot Interaction Design
Author:
Affiliation:
1. School of Informatics, Computing, and Cyber Systems, Northern Arizona University, Flagstaff, Arizona, USA
2. Academic Department of Computing, Federal University of Technology–Paraná, Campo Mourão, Paraná, Brazil
Publisher
Informa UK Limited
Subject
Computer Science Applications,Human-Computer Interaction,Human Factors and Ergonomics
Link
https://www.tandfonline.com/doi/pdf/10.1080/10447318.2020.1841438
Reference163 articles.
1. Challenges in Chatbot Development
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3. Why Machine Ethics?
4. The uncanny of mind in a machine: Humanoid robots as tools, agents, and experiencers
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