How Positive and Negative Electronic Word of Mouth (eWOM) Affects Customers’ Intention to Use Social Commerce? A Dual-Stage Multi Group-SEM and ANN Analysis-Reference-Cited by-同舟云学术

How Positive and Negative Electronic Word of Mouth (eWOM) Affects Customers’ Intention to Use Social Commerce? A Dual-Stage Multi Group-SEM and ANN Analysis

Published:2022-09-29 Issue: Volume: Page:1-30
ISSN:1044-7318
Container-title:International Journal of Human–Computer Interaction
language:en
Short-container-title:International Journal of Human–Computer Interaction

Author:

Alnoor Alhamzah¹²,Tiberius Victor³,Atiyah Abbas Gatea⁴,Khaw Khai Wah¹,Yin Teh Sin¹,Chew XinYing⁵,Abbas Sammar⁶

Affiliation:

1. School of Management, Universiti Sains Malaysia, Pulau Pinang, Malaysia

2. Management Technical College, Southern Technical University, Basrah, Iraq

3. Faculty of Economics and Social Sciences, University of Potsdam, Potsdam, Germany

4. Faculty of Management and Economics, University of Thi-Qar, Thi-Qar, Iraq

5. School of Computer Sciences, Universiti Sains Malaysia, Pulau Pinang, Malaysia

6. Institute of Business Studies, Kohat University of Science and Technology (KUST), Kohat, Pakistan

Funder

Universiti Sains Malaysia

Publisher

Informa UK Limited

Subject

Computer Science Applications,Human-Computer Interaction,Human Factors and Ergonomics

Link

https://www.tandfonline.com/doi/pdf/10.1080/10447318.2022.2125610

Reference141 articles.

1. Wide-Area-Based Adaptive Neuro-Fuzzy SVC Controller for Damping Interarea Oscillations

2. Influence of eWOM information on consumers’ behavioral intentions in mobile social networks

3. Emergence of social media as new normal during COVID-19 pandemic: a study on innovative complaint handling procedures in the context of banking industry

4. Analyzing electronic word of mouth: A social commerce construct

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