Which HRM practices contribute to service culture?
Author:
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
http://www.tandfonline.com/doi/pdf/10.1080/14783363.2012.733255
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1. Testing the criticality of HR-TQM factors in the Malaysian higher education context
2. Keys to successful TQM training and implementation
3. The effect of TQM on employee loyalty in transition economy, Serbia
4. Empowering service workers at Harvester Restaurants
5. Exploring a new perspective on service efficiency: service culture in retail organizations
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