Omni-channel retailing: propositions, examples and solutions
Author:
Affiliation:
1. Faculty of Management, University of Tampere, Tampere, Finland
2. Bond Business School, Bond University, Robina, Australia
Publisher
Informa UK Limited
Subject
Marketing,Economics and Econometrics,Business and International Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/09593969.2018.1445657
Reference43 articles.
1. Consumers in a multichannel environment: Product utility, process utility, and channel choice
2. I virtually try it … I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions
3. Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing
4. A Service Lens on Value Creation: Marketing's Role in Achieving Strategic Advantage
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