Shopping app features: their impact on customer satisfaction and loyalty-Reference-Cited by-同舟云学术

登录注册会员服务联系我们

Shopping app features: their impact on customer satisfaction and loyalty

Published:2022-08-08 Issue:4 Volume:32 Page:423-449
ISSN:0959-3969
Container-title:The International Review of Retail, Distribution and Consumer Research
language:en
Short-container-title:The International Review of Retail, Distribution and Consumer Research

Author:

Sinemus Kathrin¹,Zielke Stephan¹^ORCID,Dobbelstein Thomas²³^ORCID

Affiliation:

1. Walbusch Chair of Multi-Channel-Management, University of Wuppertal, Wuppertal, Germany

2. Chair of Market Research, Baden-Württemberg Cooperative State University of Ravensburg, Ravensburg, Germany

3. Faculty of Management Sciences, University of Technology of Durban, Durban, South Africa

Publisher

Informa UK Limited

Subject

Marketing,Economics and Econometrics,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/09593969.2022.2109189

Reference98 articles.

1. The impact of the online and offline features on the user acceptance of Internet shopping malls

2. Creation of a Conceptual Model for Adoption of Mobile Apps for Shopping from E-Commerce Sites–An Indian Context

3. Effects of post-adoption beliefs on customers’ online product recommendation continuous usage: An extended expectation-confirmation model

4. Satisfaction, loyalty and repatronage intentions: Role of hedonic shopping values

Cited by 6 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Experimental evidence that activewear retail imagery elicits physiological, attentional and self-reported markers of body image threat in women;Body Image;2024-12

2. From click to fork: An empirical analysis of system and food quality influences in online meal kit consumption;International Journal of Hospitality Management;2024-08

3. Navigating on Mobile Shopping Applications: Examining the Interplay among Online Customer Experience, Customer Brand Relationships and Customer Citizenship Behavior;Services Marketing Quarterly;2024-05-21

4. The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy;Journal of Retailing and Consumer Services;2024-05

5. Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services;Journal of Retailing and Consumer Services;2024-01

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号京ICP备18003416号-3