Determining a public transport satisfaction index from user surveys
Author:
Publisher
Informa UK Limited
Subject
General Engineering,Transportation
Link
http://www.tandfonline.com/doi/pdf/10.1080/18128602.2011.654139
Reference36 articles.
1. Public Transportation and Customer Satisfaction
2. (Dis)satisfaction with public services: the case of public transportation
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4. How to build aggregation operators from data
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