How to Say “I’m Sorry:” Ideal Apology Elements for Common Interpersonal Transgressions-Reference-Cited by-同舟云学术

How to Say “I’m Sorry:” Ideal Apology Elements for Common Interpersonal Transgressions

Published:2019-05-15 Issue:1 Volume:84 Page:43-57
ISSN:1057-0314
Container-title:Western Journal of Communication
language:en
Short-container-title:Western Journal of Communication

Author:

Bippus Amy M.¹,Young Stacy L.²

Affiliation:

1. Amy B. Bippus is the Vice Provost for Planning and Budget and a professor in the Department of Communication Studies at California State University, Los Angeles.

2. Stacy L. Young is a professor in the Department of Communication Studies at California State University, Long Beach.

Publisher

Informa UK Limited

Subject

Language and Linguistics,Communication

Link

https://www.tandfonline.com/doi/pdf/10.1080/10570314.2019.1610787

Reference43 articles.

1. Influence of Apologies and Trait Hostility on Recovery from Anger

2. Forgiveness, Apology, and Communicative Responses to Hurtful Events

3. Relational quality and communicative responses following hurtful events in dating relationships: An expectancy violations analysis

4. Organizational and Supervisory Apology Effectiveness

5. Requests and Apologies: A Cross-Cultural Study of Speech Act Realization Patterns (CCSARP)1

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