Reference service redesign: Does incorporating student employee feedback increase feelings of empowerment?
Author:
Affiliation:
1. University of Colorado Boulder, Boulder, CO;
2. Adams State University, Alamosa, CO
Publisher
Informa UK Limited
Subject
Library and Information Sciences
Link
https://www.tandfonline.com/doi/pdf/10.1080/15367967.2018.1506703
Reference13 articles.
1. Lessons Learned from Single Service Point Implementations
2. Service matters: Single Service Point as a collaborative and professional learning initiative for service excellence
3. One-Stop Shopping: Merging Service Points in a University Library
4. Single service points in libraries: A review
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1. A secondary analysis of the library profession’s self-reported competence and comfort in working with patrons with disabilities;Library Management;2021-03-09
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