A Review Helpfulness Modeling Mechanism for Online E-commerce: Multi-Channel CNN End‑to‑End Approach
Author:
Affiliation:
1. Department of Big Data Analytics, Kyunghee University, Seoul, Korea
2. School of Management, Kyunghee University, Seoul, Korea
Funder
This research was supported by the BK21 FOUR (Fostering Outstanding Universities for Research) funded by the Ministry of Education(MOE, Korea) and National Research Foundation of Kore
Publisher
Informa UK Limited
Subject
Artificial Intelligence
Link
https://www.tandfonline.com/doi/pdf/10.1080/08839514.2023.2166226
Reference80 articles.
1. Online Review Helpfulness: Role of Qualitative Factors
2. Analyzing electronic word of mouth: A social commerce construct
3. Profiling reviewers’ social network strength and predicting the “Helpfulness” of online customer reviews
4. Exploring determinants of voting for the “helpfulness” of online user reviews: A text mining approach
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