1. The American Council on Education offers an online resource called the Toolkit for Veteran Friendly Institutions (https://vetfriendlytoolkit.acenet.edu), which highlights a variety of best practices, including veterans orientations, on-campus veteran-service centers, prospective student-outreach efforts, faculty training, and counseling and psychological services for student veterans. It also includes video clips, profiles of student-veteran programs across the US, and a searchable database of tools and resources.
2. Another valuable resource is the Operation College Promise (OCP) Field Guide (http://operationpromiseforservicemembers.com/OCP-FieldGuide-April2013.pdf), which provides a blueprint for creating an environment in which students with military backgrounds can succeed. Beyond the Field Guide, the OCP website also offers a variety of training and networking opportunities, as well as access to their report series entitledCompleting the Mission: A Study of Veteran Students' Progress Toward Degree Attainment in the Post-9/11 Era, published in conjunction with the Pat Tillman Foundation.
3. The 8 Keys to Success program developed by the Obama Administration, the Department of Education (ED), and the VA (with the help of more than 100 education experts) identifies eight steps that colleges and universities can take to help veterans and servicemembers transition into the classroom and thrive there.
4. Other useful sources of information include SVA (http://www.studentveterans.org) and the Servicemembers Opportunity Colleges (SOC). The latter functions in cooperation with 15 higher education associations, the Department of Defense, and active and reserve components of the military services to expand and improve postsecondary education opportunities for servicemembers worldwide (http://www.soc.aascu.org).
5. InsideTrack has also published several documents related to student veteran and servicemember success, including an e-book,Quick Tips for Supporting Military Students and Student Veterans; another entitledThe Decision-Making Behavior of Post-Traditional Students; and a report calledMeasuring the Success of Student Veterans and Active-Duty Military Students. All are available on the organization's website (http://www.insidetrack.com/).