The impact of self-service technologies – towards an economic decision model and its application at the German Federal Employment Agency
Author:
Publisher
Informa UK Limited
Subject
Library and Information Sciences,Management Information Systems
Link
http://www.tandfonline.com/doi/pdf/10.1080/10256018808623883
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1. Time Flies When You're Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage
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3. Service Quality Dimensions in Hotel Service Delivery Options: Comparison between Human Interaction Service and Self-Service Technology;International Journal of Hospitality & Tourism Administration;2021-06-07
4. Digital Orientation of Health Systems in the Post–COVID-19 “New Normal” in the United States: Cross-sectional Survey (Preprint);2021-05-14
5. Self-Service Technologies (SSTs)—The Next Frontier in Service Excellence: Implications for Tourism Industry;Sustainability;2021-03-01
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