The impact of e-service quality, customer satisfaction and loyalty on e-marketing: Moderating effect of perceived value
Author:
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
http://www.tandfonline.com/doi/pdf/10.1080/14783360902781923
Reference58 articles.
1. The Effect of Management Commitment to Service Quality on Employees' Affective and Performance Outcomes
2. The Self-Regulation of Attitudes, Intentions, and Behavior
3. A Three-Component Model of Customer to Service Providers
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