The effect of E-Government website evaluation on user satisfaction and intention to use: the mediating role of warmth and competence judgment on government-Reference-Cited by-同舟云学术

The effect of E-Government website evaluation on user satisfaction and intention to use: the mediating role of warmth and competence judgment on government

Published:2022-02-24 Issue: Volume: Page:1-22
ISSN:1369-118X
Container-title:Information, Communication & Society
language:en
Short-container-title:Information, Communication & Society

Author:

Lee Byung-Kwan¹^ORCID,Lee Eun Hee²^ORCID,Lee Taejun (David)³

Affiliation:

1. Department of Industrial Psychology, College of Humanities and Social Sciences, Kwangwoon University, Seoul, South Korea

2. School of Psychology, Faculty of Science, University of Nottingham Malaysia, Semenyih, Malaysia

3. KDI School of Public Policy and Management, Sejong, South Korea

Funder

KDI School of Public Policy and Management

Publisher

Informa UK Limited

Subject

Library and Information Sciences,Communication

Link

https://www.tandfonline.com/doi/pdf/10.1080/1369118X.2022.2041701

Reference66 articles.

1. Nonprofits Are Seen as Warm and For-Profits as Competent: Firm Stereotypes Matter

2. Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyalty

3. The Antecedents and Consequences of Customer Satisfaction for Firms

4. On the evaluation of structural equation models

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