Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave-Reference-Cited by-同舟云学术

Hospitality organizational culture: Impact on employee’s job satisfaction, organizational citizenship behaviors, service recovery performance, and intention to leave

Published:2023-02-27 Issue:3 Volume:22 Page:460-488
ISSN:1533-2845
Container-title:Journal of Human Resources in Hospitality & Tourism
language:en
Short-container-title:Journal of Human Resources in Hospitality & Tourism

Author:

Dawson Mary¹,Guchait Priyanko¹,Russen Michelle¹,Wang Xingyu²,Pasamehmetoglu Aysin³

Affiliation:

1. University of Houston, Houston, Texas, USA

2. Hong Kong Polytechnic University, Kowloon, Hong Kong

3. Ozyegin Universitesi, Istanbul, Turkey

Publisher

Informa UK Limited

Subject

Organizational Behavior and Human Resource Management,Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/15332845.2023.2180963

Reference73 articles.

1. THE EFFECT OF COMPETENCY, MOTIVATION, AND ORGANIZATIONAL CULTURE ON THE EMPLOYEE PERFORMANCE AT THE JAYAKARTA HOTEL, BANDUNG, INDONESIA

2. The Effect of Management Commitment to Service Quality on Employees' Affective and Performance Outcomes

3. Developing a new hospitality industry organizational culture scale

4. Contextual and task performance: role of employee engagement and organizational culture in hospitality industry

Cited by 5 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Work-related factors and organizational commitment among hotel employees in Batangas province;International Journal of Research Studies in Management;2024-07-15

2. Organizational Citizenship Behaviors in the Portuguese Hospitality Industry: A Study on Sociodemographic and Professional Variables;Social Sciences;2024-06-13

3. From fumble to flourish: how workplace attachment drives service recovery performance;Asia-Pacific Journal of Business Administration;2024-05-14

4. Investigating the impact of fear of COVID-19 on intention to quit: do supervisor support and government support matter?;Journal of Asia Business Studies;2024-05-13

5. Exploring the effect of perceived fun at work on hospitality employees’ behaviors in and out of work;International Journal of Contemporary Hospitality Management;2023-09-25