Listen to the Voices from Tourists: Evaluation of Wetland Ecotourism Satisfaction Using an Online Reviews Mining Approach-Reference-Cited by-同舟云学术

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Listen to the Voices from Tourists: Evaluation of Wetland Ecotourism Satisfaction Using an Online Reviews Mining Approach

Published:2020-03-09 Issue:5 Volume:40 Page:1379-1393
ISSN:0277-5212
Container-title:Wetlands
language:en
Short-container-title:Wetlands

Author:

Sun Baosheng,Ao Changlin,Wang Jingxia,Mao Biqi,Xu Lishan

Funder

National Natural Science Foundation of China

Publisher

Springer Science and Business Media LLC

Subject

General Environmental Science,Ecology,Environmental Chemistry

Link

http://link.springer.com/content/pdf/10.1007/s13157-020-01274-9.pdf

Reference62 articles.

1. Albaity M, Melhem SB (2017) Novelty seeking, image, and loyalty—the mediating role of satisfaction and moderating role of length of stay: international tourists’ perspective. Tourism Management Perspectives 23:30–37. https://doi.org/10.1016/j.tmp.2017.04.001

2. Arabatzis G, Grigoroudis E (2010) Visitors’ satisfaction, perceptions and gap analysis: the case of Dadia–Lefkimi–Souflion National Park. Forest Policy and Economics 12:163–172. https://doi.org/10.1016/j.forpol.2009.09.008

3. Baker DA, Crompton JL (2000) Quality, satisfaction and behavioral intentions. Annals of Tourism Research 27:785–804. https://doi.org/10.1016/S0160-7383(99)00108-5

4. Bego F, Malltezi J (2011) Ecotourism opportunities and challenges in Butrint, Albania, a unique UNESCO and Ramsar site. Journal of Coastal Research 61:150–157. https://doi.org/10.2112/SI61-001.9

5. Berezina K, Bilgihan A, Cobanoglu C, Okumus F (2016) Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews. Journal of Hospitality Marketing and Management 25:1–24. https://doi.org/10.1080/19368623.2015.983631

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