1. Adams, C., & Micheli, P. (2005). Report to department of health on advanced performance measurement development—Project for Two Shires Ambulance NHS Trust.
2. Alois, M. (2012, April). Implementing results-based management systems in Zimbabwe: Context and implications for the public sector. International Journal of Humanities and Social Science, 2(8), 122.
3. Amjad, N., & Skinner, M. (2008). Normative beliefs about aggression and retaliation: Association with aggressive
behaviour and anticipatory self-censure. Journal of behavioural sciences, 18.
4. Andersen, L. B., Boesen, A., & Pedersen, L. H. (2016). Performance in Public Organisations: Clarifying the Conceptual Space. Public Administration Review, 76(6), 852–862.
5. Armstrong, K. (2012). Andrew Kuo’s ironies: The influence of social networking on contemporary identity and self-representation.