Effective Non-verbal Communication
Author:
Publisher
Springer Singapore
Link
http://link.springer.com/content/pdf/10.1007/978-981-15-3409-6_4
Reference10 articles.
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3. Mast MS, Hall JA, Köckner C, Choi E. Physician gender affects how physician nonverbal behavior is related to patient satisfaction. Med Care. 2008;46(12):1212–8.
4. Gorawara-Bhat R, Cook MA, Sachs GA. Nonverbal communication in doctor-elderly patient transactions (NDEPT): development of a tool. Patient Educ Couns. 2007;66(2):223–34.
5. Griffith CH 3rd, Wilson JF, Langer S, Haist SA. House staff nonverbal communication skills and standardized patient satisfaction. J Gen Intern Med. 2003;18(3):170–4.
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