To strengthen the relationship and the long term trading orientation between the relationship quality and the B-SERVQUAL: focus on the logistics intelligent equipment manufacturing industry-Reference-Cited by-同舟云学术

To strengthen the relationship and the long term trading orientation between the relationship quality and the B-SERVQUAL: focus on the logistics intelligent equipment manufacturing industry

Published:2018-11-29 Issue:2 Volume:11 Page:635-646
ISSN:1868-5137
Container-title:Journal of Ambient Intelligence and Humanized Computing
language:en
Short-container-title:J Ambient Intell Human Comput

Author:

Shang Meng,Li Hui,Lee ChulWoo,Shin YongHo

Publisher

Springer Science and Business Media LLC

Subject

General Computer Science

Link

http://link.springer.com/content/pdf/10.1007/s12652-018-1143-2.pdf

Reference32 articles.

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5. Crosby LA, Kenneth RE, Cowles D (1990) Relationship quality in services selling: an interpersonal influence perspective. Ind Mark Manag 54(July):68–81

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