1. Shorter E. Bedside manners: the troubled history of doctors and patients. New York: Simon and Schuster, 1985.
2. Okrent D. You and the doctor: striving for a better relationship. New York Times Magazine, March 29, 1987.
3. Brice JA. Empathy lost: chronic illness sets a psychiatrist in search of compassion and dignity. Harv Med Alum Bull 1986–87;60:28–32.
4. Mishler EG. Viewpoint: critical perspectives on the biomedical model. In: Mishler EG, AmaraSingham LR, Hauser ST, Liem R, Osherson SD, Waxler NE. Social contexts of health, illness, and patient care. Cambridge, ENG: Cambridge University Press, 1981.
5. Engel GL. The need for a new medical model: a challenge for biomedicine. Science 1977;196:129–36.