To trust or not to trust smart consumer products: a literature review of trust-building factors

Author:

Michler Oliver,Decker Reinhold,Stummer ChristianORCID

Publisher

Springer Science and Business Media LLC

Subject

Strategy and Management,Business, Management and Accounting (miscellaneous)

Reference184 articles.

1. Abraham H, Lee C, Brady S, Fitzgerald C, Mehler B, Reimer B, Coughlin JF (2016) Autonomous vehicles, trust, and driving alternatives: a survey of consumer preferences. AgeLab white paper 2016-6. MIT, Cambridge. http://agelab.mit.edu/sites/default/files/private-files/publications/2016_6_Autonomous_Vehicles_Consumer_Preferences.pdf . Accessed 12 Mar 2019

2. Ackermann MS, Cranor LF, Reagle J (1999) Privacy in e-commerce: examining user scenarios and privacy preferences. In: Proceedings of the first ACM conference on electronic commerce. ACM Press, New York, pp 1–8

3. Afzal H, Khan MA, Rehman K, Ali I, Wajahat S (2010) Consumer trust in the brand: can it be built through brand reputation, brand competence and brand predictability. Int Bus Res 3(1):43–49

4. Antifakos S, Kern N, Schiele B, Schwaninger A (2005) Towards improving trust in context-aware systems by displaying system confidence. In: Proceedings of the 7th international conference on human computer interaction with mobile devices and services. ACM Press, New York, pp 9–14

5. Avramidis E, Norwich B (2010) Teachers’ attitudes towards integration/inclusion: a review of the literature. Eur J Spec Needs Educ 17(2):129–147

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