Defining the relationships between IT service management and IT service governance-Reference-Cited by-同舟云学术

Defining the relationships between IT service management and IT service governance

Published:2015-06-30 Issue:2 Volume:17 Page:141-150
ISSN:1385-951X
Container-title:Information Technology and Management
language:en
Short-container-title:Inf Technol Manag

Author:

Jäntti Marko,Hotti Virpi

Funder

Finnish National Technology Agency Tekes

European Social Fund

Publisher

Springer Science and Business Media LLC

Subject

Business, Management and Accounting (miscellaneous),Communication,Information Systems

Link

http://link.springer.com/content/pdf/10.1007/s10799-015-0239-z.pdf

Reference45 articles.

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3. Cabinet Office (2011) ITIL continual service improvement. The Stationary Office, UK

4. Mohamed M, Ribiere V, O’Sullivan K, Mohamed M (2008) The re-structuring of the information technology infrastructure library (ITIL) implementation using knowledge management framework. J Inf Knowl Manag Syst 38(3):315–333

5. Tan C, Liu K, Sun L (2013) A design of evaluation method for SaaS in cloud computing. J Ind Eng Manag 6(1):50–72

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