Publisher
Springer Science and Business Media LLC
Subject
Information Systems,Control and Systems Engineering
Reference47 articles.
1. Alexander, N. & Colgate, M. (1998). The evolution of retailer, banker and customer relationships: a conceptual framework. International Journal of Retail and Distribution Management, 26(6): 225–236
2. Bitner, M.J., Franda, W.T., Hubbert, A.R. & Zeithaml, V.A. (1997). Customer contributions and roles in service delivery. International Journal of Service Industry Management, 3: 193–205
3. Borgström, H. (1999). Kunden blir kung. Vi, 17/18: 60–63
4. Boud, D. (1985). Problem Based Learning in Education for the Profession. HERDSA, Sydney
5. Buch, T. & Edgren, L. (2001). Patients as partners in intensive care units: a conceptual analysis of the literature. Nursing in Critical Care, 2: 64–69
Cited by
7 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献