Assessment of satisfaction with pharmaceutical services in patients receiving antiretroviral therapy in outpatient HIV treatment setting

Author:

Agu Kenneth Anene,Oqua Dorothy,Agada Peter,Ohiaeri Samuel I.,Adesina Afusat,Abdulkareem Mohammed Habeeb,King Rosalyn C.,Wutoh Anthony K.

Publisher

Springer Science and Business Media LLC

Subject

Pharmacology (medical),Pharmaceutical Science,Pharmacology,Toxicology,Pharmacy

Reference39 articles.

1. Erah PO, Chuks-Eboka NA. Patients’ perception of the benefits of pharmaceutical care services in the management of hypertension in a tertiary health care facility in Benin City. Trop J Pharm Res. 2008;7(1):897–905.

2. Donabedian A. The role of outcomes in quality assessment and assurance. Qual Rev Bull. 1992;18:356–60.

3. Ford RC, Bach SA, Fottler MD. Methods of measuring patient satisfaction in health care organizations. Health Care Manage Rev. 1997;22:74–89.

4. Rosenthal GE, Shannon SE. The use of patient perceptions in the evaluation of health-care delivery systems. Med Care. 1997;35(11 Suppl):NS58–68.

5. Rossiter L, Langwell K, Wan T, Rivnyak M. Patient satisfaction among elderly enrollees and disenrollees in Medicare health maintenance organizations. Results from the National Medicare Competition Evaluation. JAMA. 1989;262:57–63.

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