Human-Robot Collaboration – Managing the Integration of Service Robots in the Frontline
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Publisher
Springer Fachmedien Wiesbaden
Link
https://link.springer.com/content/pdf/10.1007/978-3-658-41815-1_23
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3. Belanche, D., Casaló, L. V., Flavián, C., & Schepers, J. (2020b). Service Robot Implementation: A Theoretical Framework and Research Agenda. Service Industries Journal, 40(3/4), 203–225. https://doi.org/10.1080/02642069.2019.1672666
4. Bhargava, A., Bester, M., & Bolton, L. (2021). Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability. Journal of Technology in Behavioral Science, 6(1), 106–113. https://doi.org/10.1007/s41347-020-00153-8
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