Queueing models for appointment-driven systems
Author:
Publisher
Springer Science and Business Media LLC
Subject
Management Science and Operations Research,General Decision Sciences
Link
http://link.springer.com/content/pdf/10.1007/s10479-009-0646-9.pdf
Reference22 articles.
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3. Cayirli, T., & Veral, E. (2003). Outpatient scheduling in health care: a review of literature. Production and Operation Management, 12, 519–549.
4. Doshi, B. T. (1986). Queueing systems with vacations—a survey. Queueing Systems, 1, 29–66.
5. Dudewicz, E. J., & Mishra, S. N. (1988). Modern mathematical statistics. New York: Wiley.
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