An investigation of the relationship between self-efficacy and the communication effectiveness of product manual formats

Author:

Celuch Kevin G.,Lust John A.,Showers Linda S.

Publisher

Springer Science and Business Media LLC

Subject

General Psychology,Applied Psychology,General Business, Management and Accounting,Business and International Management

Reference22 articles.

1. Bandura, A. (1986). Self-efficacy. In A. Bandura,Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice Hall, 390–453.

2. Bettman, J. & Kakkar P. (1977). Effects of information presentation format on consumer information acquisition strategies.Journal of Consumer Research, 3, 233–240.

3. Bousfield, W. (1953). The occurrence of clustering in the recall of randomly arranged associates.Journal of General Psychology, 49, 229–240.

4. Celuch, K., Lust, J., & Showers, L. (1992). Product owner manuals: An exploratory study of nonreaders versus readers.Journal of Applied Social Psychology, 22 (6), 492–507.

5. Cohen, F. & Lazarus, R. (1979). Coping with the stresses of illness. In G. Stone (Ed.),Health Psychology—a handbook: Theories, applications, and challenges of a psychological approach to the health care system. San Francisco: Jossey-Bass, 217–254.

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