Author:
Mayerl Christian,Link Stefan,Racke Matthias,Popescu Stefan,Vogel Tobias,Mehl Oliver,Abeck Sebastian
Reference15 articles.
1. T. Böhmann, M. Junginger, H. Krcmar: Modular Service Architectures — A Concept and Method for Engineering IT Services, International Conference on System Sciences (HICSS'03), Hawaii, 2003.
2. J. v. Bon, G. Kemmerling, D. Pondman: IT Service Management — An Introduction, Van Haren, 2002.
3. Distributed Management Task Force (DMTF): Common Information Model (CIM) Specification: Version 2.2, 1999; CIM Schema: Version 2.8.1, 2004.
4. G. Dreo Rodosek, A Generic Model for IT Services and Service Management. Symposium on Integrated Network Management (IM 2003), Colorado Springs, 2003.
5. G. Dreo Rodosek, H.-G. Hegering: IT-Dienstmanagement, Herausforderungen und Lösungsansätze, PIK, K.G. Saur, 2004.
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献