Arno R. Lodder and John Zeleznikow: Enhanced Dispute Resolution Through the Use of Information Technology

Author:

Kersten Gregory E.,Vahidov Rustam

Publisher

Springer Science and Business Media LLC

Subject

Management of Technology and Innovation,Strategy and Management,General Social Sciences,Arts and Humanities (miscellaneous),General Decision Sciences

Reference7 articles.

1. Cropanzano R, Mitchell MS (2005) Social exchange theory: an interdisciplinary review. J Manag 31(6): 874–900

2. Fisher R, Ury W (1981) Getting to yes. Negotiating agreement without giving in. Houghton Mifflin, Boston

3. Katsh E, Rifkin J (2001) Online dispute resolution. resolving conflict in cyberspace. Jossey-Bass, San Franciso

4. Pruitt DG, Rubin JZ (1986) Social conflict. Random House, New York

5. Roth AE, Murninghan JK (1982) The role of information in bargaining: an experimental study. Econometrica 50: 1123–1142

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1. Online Dispute Resolution and Models of Relational Law and Justice: A Table of Ethical Principles;Lecture Notes in Computer Science;2014

2. Selection of dispute resolution methods: factor analysis approach;Engineering, Construction and Architectural Management;2012-06-29

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