Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework-Reference-Cited by-同舟云学术

Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework

Published:2009 Issue: Volume: Page:69-80
ISSN:1865-0929
Container-title:Communications in Computer and Information Science
language:
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Author:

Barafort Béatrix,Rousseau Anne

Publisher

Springer Berlin Heidelberg

Link

http://link.springer.com/content/pdf/10.1007/978-3-642-04133-4_6

Reference30 articles.

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