Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors: a multilevel approach-Reference-Cited by-同舟云学术

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Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors: a multilevel approach

Published:2014-02-04 Issue:5 Volume:42 Page:558-579
ISSN:0092-0703
Container-title:Journal of the Academy of Marketing Science
language:en
Short-container-title:J. of the Acad. Mark. Sci.

Author:

Auh Seigyoung,Menguc Bulent,Jung Yeon Sung

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Economics and Econometrics,Business and International Management

Link

http://link.springer.com/content/pdf/10.1007/s11747-014-0370-0.pdf

Reference77 articles.

1. Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not to empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance. Journal of Applied Psychology, 90(5), 945–955.

2. Ahearne, M., MacKenzie, S. B., Podsakoff, P. M., & Son, L. (2010). The role of consensus in sales team performance. Journal of Marketing Research, XLVII, 458–469.

3. Aiken, L. S., & West, S. G. (1991). Multiple regression testing and interpreting interactions. Newbury Park, CA: Sage.

4. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: a review and recommended two step approach. Psychological Bulletin, 103(3), 411–423.

5. Bagozzi, R. P. (1995). Reflections on relationship marketing in consumer markets. Journal of the Academy of Marketing Science, 23(4), 272–277.

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