1. Baldwin, William, ‘This is the Answer,’ Forbes (July 5, 1982), pp. 50-52.
2. Banks, Robert L. and Steven C. Wheelwright, ‘Operations vs. Strategy: Trading Tomorrow for Today,’ Harvard Business Review (May–June 1979), pp. 112-120.
3. Buehler, Vernon M. and Y. Krishna Shetty, Productivity Improvement: Case Studies of Proven Practice (New York: AMACOM, 1981).
4. Business Week, ‘Quality: The U.S. Drive to Catch Up’ (November 1, 1982), pp. 66-80.
5. Bylinsky, Gene, ‘The Race to the Automatic Factory,’ Fortune (February 21, 1983), pp. 52-64.