Do physicians take into account patients’ expectations?
Author:
Publisher
Springer Science and Business Media LLC
Subject
Internal Medicine
Link
http://link.springer.com/content/pdf/10.1007/BF02629524.pdf
Reference12 articles.
1. Bertakis K, Roter D, Putnam SM. The relationship of physician medical interview style to patient satisfaction. J Fam Pract. 1991;32:175–81.
2. DiMatteo MR, Hays R. The significance of patients’ perception of physician conduct: a study of patient satisfaction in a family practice center. J Community Health. 1980;6(1):18–34.
3. Deyo RA, Diehl AK. Patient satisfaction with medical care for low-back pain. Spine. 1986;11(1):28–30.
4. Sanchez-Menegay C, Hudes ES, Cummings SR. Patient expectations and satisfaction with medical care for upper respiratory infections. J Gen Intern Med. 1992;7:432–4.
5. Weaver MJ, Ow CL, Walker DJ, Degenhardt EF. A questionnaire for patients’ evaluations of their physicians’ humanistic behaviors. J Gen Intern Med. 1993;8:135–9.
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