The promotional effect of interpersonal attraction of service employees on customer engagement in the S-D logic
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Medicine
Link
https://link.springer.com/content/pdf/10.1007/s43546-023-00570-w.pdf
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5. Baker MA, Kim K (2018) The role of language, appearance, and smile on perceptions of authenticity versus rapport. Int J Hosp Manag 7(4):171–179
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