Outpatient experiences in acute hospitals
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Medicine
Link
http://link.springer.com/content/pdf/10.1007/BF03168960.pdf
Reference24 articles.
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4. Baker R. Pragmatic model of patient satisfaction in general practice: progress towards a theory.Qual Health Care 1997; 6(4): 201–4.
5. Cohen C, Forbes J, Garraway, M. Can different patient satisfaction survey methods yield consistent results? Comparison of three surveys.BMJ 1996; 313: 841–4.
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