Measuring patient assessments of the quality of outpatient care: a systematic review

Author:

Säilä Tiina,Mattila Elina,Kaila Minna,Aalto Pirjo,Kaunonen Marja

Publisher

Wiley

Subject

Public Health, Environmental and Occupational Health,Health Policy

Reference58 articles.

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3. Improving ambulatory care through better listening;Lloyd;Journal of Ambulatory Care Management,2003

4. Relationship between quality of care, staffing levels, skill mix and nurse autonomy: literature review;Currie;Journal of Advanced Nursing,2005

5. Measurement of outpatients’ views of service quality in a Finnish university hospital;Hiidenhovi;Journal of Advanced Nursing,2002

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