Intelligent Business Processes in CRM-Reference-Cited by-同舟云学术

Intelligent Business Processes in CRM

Published:2017-06-30 Issue:4 Volume:60 Page:289-304
ISSN:2363-7005
Container-title:Business & Information Systems Engineering
language:en
Short-container-title:Bus Inf Syst Eng

Author:

Zaby Christopher,Wilde Klaus D.

Publisher

Springer Science and Business Media LLC

Subject

Information Systems

Link

http://link.springer.com/article/10.1007/s12599-017-0480-6/fulltext.html

Reference164 articles.

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3. ANMAC (2013) ANMAC complaints management process: nursing and midwifery education providers and programs of study. Australian Nursing and Midwifery Accreditation Council, Canberra

4. Avantgarde (2009) Warum CRM und BI verheiraten? http://www.avantgardecrm.de/Themenbox.php . Accessed 09 June 2016

5. Band W (2013) Navigate the future of CRM in 2013. Forrester Research Inc., Cambridge

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