Electronic Word of Mouth
Author:
Publisher
Springer Science and Business Media LLC
Subject
Information Systems
Link
http://link.springer.com/content/pdf/10.1007/s12599-013-0306-0.pdf
Reference14 articles.
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2. Becker J, Herwig S, PöppelbußJ, Tiebe D (2009) Funktionale Gestaltungsoptionen von Online-Bewertungssystemen. In: Proceedings of GI Jahrestagung, pp 2098–2112
3. Chevalier JA, Mayzlin D (2006) The effect of word of mouth on sales: online book reviews. Journal of Marketing Research 43(3):345–354
4. Dellarocas C (2003) The digitization of word of mouth: promise and challenges of online feedback mechanisms. Management Science 49(10):407–1424
5. Heckathorne W (2010) Speak now or forever hold your tweets. Two in five say they aim to influence others when they express their preferences online. http://www.harrisinteractive.com/Insights/HarrisVault.aspx . Accessed 2013-07-03
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