Introduction
Author:
Publisher
Springer International Publishing
Link
http://link.springer.com/content/pdf/10.1007/978-3-319-70398-5_1
Reference26 articles.
1. Bandara, W., Guillemain, A., & Coogans, P. (2010). Prioritizing process improvement: an example from the Australian financial services sector. In J. vom Brocke, & M. Rosemann (Eds.), Handbook on business process management (Vol. 2, pp. 177–195). Berlin Heidelberg: Springer.
2. Burlton, R. (2010). Delivering business strategy through process management. In: J. vom Brocke, & M. Rosemann (Eds.), Handbook on business process management (Vol. 2, pp. 5–37). Berlin Heidelberg: Springer.
3. Cole, M., & Avison, D. (2007). The potential of hermeneutics in information systems research. European Journal of Information Systems, 16(6), 820–833.
4. Davenport, T. H. (1993). Process innovation: reengineering work through information technology. Boston, USA: Harvard Business Press.
5. Dorst, K., & Cross, N. (2001). Creativity in the design process: Co-evolution of problem–solution. Design Studies, 22(5), 425–437.
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