User Support System in the Complex Environment-Reference-Cited by-同舟云学术

User Support System in the Complex Environment

Published:2014 Issue: Volume: Page:392-402
ISSN:0302-9743
Container-title:Lecture Notes in Computer Science
language:
Short-container-title:

Author:

Chunpir Hashim Iqbal,Badewi Amgad Ali,Ludwig Thomas

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-319-07638-6_38

Reference23 articles.

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3. Jäntti, M.: Improving IT Service Desk and Service Management Processes in Finnish Tax Administration: A Case Study on Service Engineering. pp. 218–232 (2012)

4. LNBIP;M. Jäntti,2009

5. Jäntti, M.: Examining Challenges in IT Service Desk System and Processes: A Case Study (c), 105–108 (2012)

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